Legal

Privacy Policy

This Privacy Policy explains how Aurora Finspire collects, uses, and safeguards information when you visit our website or interact with our services.

Draft notice: This is a general template Privacy Policy provided for informational purposes. It does not constitute legal advice and has not been reviewed for compliance with any specific jurisdiction's data protection laws (such as UK GDPR, EU GDPR, or other applicable regulations). Aurora Finspire should have this document reviewed by a qualified legal professional before publication and update all bracketed or placeholder details with accurate, current information.

Last updated: [Insert Date]

1. Who We Are

Aurora Finspire ("we", "us", or "our") provides AI-supported data analysis tools intended to help retirees and pre-retirees make informed, risk-aware decisions about their finances. This Privacy Policy applies to information collected through our website and any related services described on this site.

2. Information We Collect

We may collect the following categories of information when you interact with our website or request our services:

  • Contact details — such as your name, email address, and phone number, when you submit a form or request further information.
  • Financial context information — general details you choose to provide about your financial situation or goals, solely to help us understand your enquiry.
  • Technical data — such as IP address, browser type, device information, and pages visited, collected automatically through standard web technologies.
  • Communications — records of correspondence between you and Aurora Finspire, including support requests and feedback.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries and provide the information or services requested.
  • To operate, maintain, and improve our website and its functionality.
  • To communicate updates, relevant materials, or administrative notices, where you have consented to receive them.
  • To comply with applicable legal and regulatory obligations.
  • To detect, investigate, and prevent fraudulent or unauthorized activity.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract or take steps toward one at your request, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights.

5. Sharing of Information

We do not sell personal information. We may share information with:

  • Service providers who support our website hosting, communications, or analytics functions, under appropriate confidentiality obligations.
  • Regulatory or legal authorities where required by law or to protect our legal rights.
  • Successors in the event of a merger, acquisition, or sale of business assets, subject to equivalent privacy protections.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including any applicable legal, accounting, or reporting requirements. When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, and gather aggregate analytics about how visitors use our site. You can typically control or disable cookies through your browser settings; note that some site features may not function properly if cookies are disabled.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, and the right to data portability. Where processing is based on consent, you may withdraw that consent at any time. To exercise any such rights, please contact us using the details on our website.

10. International Transfers

If personal information is transferred to or processed in a country other than the one in which it was originally collected, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

11. Third-Party Links

Our website may contain links to third-party websites or resources. This Privacy Policy does not apply to those external sites, and we encourage you to review their respective privacy policies before providing any personal information.

12. Children's Privacy

Our services are intended for adults, particularly retirees and pre-retirees planning their financial future. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date at the top of this page.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Aurora Finspire using the contact details provided on our website or in our footer.